This article was originally published on Forbes. You can read the original version here.
Many tech enterprises favor annual billing for SaaS, drawn by its cash flow benefits. However, upfront payments can deter budget-conscious buyers. And the immediate alternative—annual agreements with monthly payments—pose risks like non-payments and cancellations.
In response, SaaS enterprises often resort to discounting. While it does enable the SaaS sales teams to close more deals, it also chips away at long-term revenue and profit margins.
Clearly, the SaaS sales process is broken, and I’m certain it needs a comprehensive overhaul. That’s exactly where I see B2B Buy Now, Pay Later (BNPL) as a powerful fintech solution to streamline sales and accelerate deal closures.
Let's take a look at how leaders who are interested in using BNPL can get the most out of their systems.
1. Resolve Cash Flow Issues With Access To Upfront Capital
SaaS enterprises aim to offer flexibility in making payments on a monthly or quarterly basis at the buyer's convenience. While these terms sound customer-friendly, they can invite cash flow troubles, forcing enterprises to delay growth initiatives.
A B2B BNPL option serves as a strategic intermediary between SaaS enterprises and their buyers. The intermediary pays the SaaS enterprises the entire contract value upfront, allowing the buyer to pay according to the agreed-upon terms and meeting both parties midway through.
Such immediate access to capital enables the company to execute its growth and operational plans successfully.
2. Reduce The Need For Heavy Discounting
Many buyers prefer paying a monthly subscription fee over an annual upfront payment for SaaS. However, to make annual payments attractive, SaaS enterprises often resort to heavy discounting, which I have seen sometimes up to 60% just to facilitate sales.
Such deep discounts not only reduce Total Contract Value (TCV) but also inflate Customer Acquisition Cost (CAC). Trust me, returning to standard pricing becomes even more challenging as buyers typically expect discounts at renewal.
B2B BNPL addresses this by offering manageable payment terms instead of steep discounts. This strategy allows enterprises to boost their customer acquisition without sacrificing profits, service value or product perception.
3. Enable Quicker Deal Closures
A deal isn’t closed until it’s closed.
Your sales rep is about to seal the deal, frantically sending agreements, SOW(Statement of Work), payment links and other paperwork while guiding the prospect over a call. A slight hiccup can derail the deal–something we’ve all experienced.
B2B BNPL alleviates the upfront investment pressure, speeding up buyer commitment and enabling quicker deal closures.
Additionally, some B2B BNPL solutions built on a thorough understanding of B2B sales processes integrate with CRM, consolidating essential steps into a single link. Salespeople can email this link, allowing prospects to complete transactions as easily as shopping on Amazon. This streamlines the process and accelerates deal closure without any back-and-forth, driving conversions efficiently.
4. Reduce Churn Risk
Churn can happen for various reasons, and retention isn't always possible, especially with a customer-product mismatch. However, retention is achievable when the churn results from high costs, underutilization or better deals elsewhere. In these scenarios, enterprises often respond by downselling, which I call the evil twin of discounting, to retain customers.
A more effective alternative is to offer structured payment plans, which are possible via BNPL. This lets buyers opt for a pay-as-you-go model with flexible payment options, addressing pricing concerns and helping retain at-risk customers.
Additionally, for buyers fully leveraging the product, SaaS enterprises can propose upselling or cross-selling strategies, utilizing the BNPL option to facilitate these revenue expansion opportunities.
5. Streamline Sales Process
Traditional CPQ systems are too complicated and cluttered for what modern SaaS enterprises actually need. They’re siloed, which isn’t always a dealbreaker, but it does mean companies have to spend extra time and money connecting them to other systems.
SaaS enterprises need a cohesive tool that combines the essentials—CPQ, e-signatures, deal tracking and subscription management—without all the unnecessary extras. A simpler, more integrated solution.
I’m seeing B2B BNPL solutions replacing traditional sales processes simply because they fit well within the sales tech stack. In fact, it can integrate with tools like accounting, banking, CRM, subscription management and payments, automating the tedious billing and reconciliation process.
Despite many benefits, SaaS enterprises can encounter hiccups while adopting a BNPL solution.
Don’t Miss: The Top 5 Things You Must Know Before Choosing a B2B BNPL Provider
Challenges And Ways To Overcome Them In Adopting B2B BNPL
While B2B BNPL has evolved as an exciting alternative financing solution for SaaS enterprises, it has some challenges. Here's how I'd suggest SaaS enterprises can address them:
Challenge #1: Less awareness and adoption lead SaaS enterprises to perceive B2B BNPL isn’t a viable option.
Solution: I recommend enterprises start with a pilot project. Assign a few salespeople to sell by exclusively pitching the BNPL option. Evaluate performance using metrics like conversion rate and deal velocity to assess viability.
Challenge #2: Integrating BNPL with existing CRM, payment or subscription systems can be time-consuming.
Solution: I’d urge SaaS enterprises to study BNPL’s implementation requirements. Consult BNPL vendors, request demos and get technical queries answered. Ensure how they process global transactions and address cross-border financial challenges.
Successfully adopting B2B BNPL starts with selecting a partner who truly understands the unique needs of SaaS enterprises. That’s where Ratio stands out as the strategic choice. Here’s why.
Select Ratio as Your B2B BNPL Partner to Maximize Sales
Maximizing B2B BNPL in SaaS sales is about more than just offering flexible payment terms—it’s about addressing cash flow challenges, closing deals faster, and reducing churn without sacrificing profitability. Ratio Boost is built to deliver on all these fronts and more.
Here’s why Ratio is the ideal partner for your SaaS business:
- Access Upfront Capital: With Ratio Boost, you receive the full contract value right away. This means you can fund growth, invest in your business, and keep cash flow steady without waiting for payments.
- Eliminate Heavy Discounting: Offer flexible payment plans without cutting prices, preserving your Total Contract Value (TCV) and protecting profit margins.
- Accelerate Deal Closures: Ratio Boost uses AI-driven underwriting to analyze a buyer’s credit risk, willingness to pay, and growth potential. This creates tailored payment plans that encourage commitment. With everything from proposals to payments and e-signatures in one platform, the process is quick, smooth, and hassle-free.
Choosing Ratio Boost means empowering your sales team to close deals faster, retain more customers, and drive consistent growth—more than 20–40%.
Don’t just take our word for it—here’s what one of our clients has to say:
Using Ratio Boost, DearDoc achieved a 25% increase in average selling price, a 20–30% surge in closing rates, and a 10% increase in closed deals within six months, all while significantly streamlining their sales process.
Ready to see results like these in your SaaS sales? Request a Ratio Boost demo today!